BY BARBARA OAKLEY
hitchhikers - jack- doesnt do his fair share
couch potatoes-
absorber group - get job done no matter the cost - of giving someone work that doesnt deserve
FACILITATOR INTERVENTIONS
Excerpted from Schwarz, R.M. The Skilled Facilitator. San Francisco: Jossey-Bass, 1994.
A General Diagnosis-Intervention Cycle
- Observe a group
- infer meaning of your observations
- decide whether to intervene
- describe Observations to group
- Test inferences
- help group decide how to change
- identify groundrules being roken
- exploring - poking around to find problems- understand
- seeking specifics- get more specifics on problems
- emphasizing process- go through process to find exact problems
- diagnosing
- confronting and other feedback
- managing group process/struture
- make content suggestions
- teaching concepts/methods
- reframing
Choosing words Carefully
- use words w/ one meaning
- use descriptive words rather than evaluative- say i didnt see bob participate instead of bob refused to participate
- use proper nouns
- use active voice unless identify of actors is not clear
- use words that give equal recog to all members and tasks
- choose words that distinguish facilitaor from group pmembers
- avoid imperative - focus on cause/effect
- avoid facilitator jargon
- avoid negative humor
Facilitator. hmm.
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